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Managed End User Support
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chevron_right/svg Managed Enduser Support

Managed Enduser Support

UNI-DATA – is the reliable partner for our customers. That’s why we use thoroughly trained experts for our hotlines and our technical on-site support.

Learn more
chevron_right/svg Maintenance

Maintenance

Regular preventive maintenance greatly contributes to minimizing device failure susceptibility. With our maintenance schedules, we not only look after monitoring and control for our customers, but also after the maintenance work itself

Learn more
chevron_right/svg Repair

Repair

In case of a defect, the device in question is supposed to be up and running again as quickly as possible. Thanks to our high degree of area coverage and on-site presence, we support our customers and their end customers in keeping downtime as low as possible.

Learn more
chevron_right/svg 1st & 2nd Level Support / Hotline

1st & 2nd Level Support / Hotline

UNI-DATA offers its customers not only sophisticated technical on-site support but also excellent availability. Because in order to be able to repair a defect in the best possible manner, taking calls is an important building block.

Learn more
navigate_next/svg Product and Accessory Development

Product and Accessory Development

We not only perform services, we also develop products for our customers, with a focus on the banking industry. A case in point: we develop and supply automatic teller machines and bank statement printers with purse racks, plinths or advertising surfaces.

Learn more
chevron_right/svg Field Service

Field Service

Our UNI-DATA Field Service will go to our customers’ locations whenever it’s about repairs or maintenance of technical devices.

Learn more
chevron_right/svg Managed IMAC/R/D Services

Managed IMAC/R/D Services

With our IMAC/R/D Services, we offer our customers a comprehensive range of services around technological devices.

Learn more
navigate_next/svg Project Management

Project Management

Each IT project calls for sophisticated project management. Thanks to our long-standing experience, our project managers will actively bring to bear their know-how and their experience.

Learn more
navigate_next/svg Technology Center

Technology Center

We operate centralized technology centers where we preassemble devices, rework them, install software and perform other customer specific device configurations. At the locations of these technology centers, UNI-DATA also provides secure warehousing and project stocks.

Learn more
navigate_next/svg Recycling

Recycling

The professional recycling of materials is getting ever more important. This not only calls for the disposal as such, but also for a professional evaluation in order to be able to optimally dispose of the old devices and raw materials.

Learn more
navigate_next/svg Rollouts

Rollouts

Our own project department provides you with experienced managers and technicians who will project the planned rollout right from the very start together with you and look after the entire organization and implementation.

Learn more
navigate_next/svg Service

Service

Thanks to our closely knit Germany-wide network, our experienced and well-trained technicians, our project managers and our own hotlines, we have built up the comprehensive infrastructure necessary to efficiently control projects, repair and maintenance of devices for you.

Learn more
Managed Enduser Support

UNI-DATA – is the reliable partner for our customers. That’s why we use thoroughly trained experts for our hotlines and our technical on-site support.

Learn more
Maintenance

Regular preventive maintenance greatly contributes to minimizing device failure susceptibility. With our maintenance schedules, we not only look after monitoring and control for our customers, but also after the maintenance work itself

Learn more
Repair

In case of a defect, the device in question is supposed to be up and running again as quickly as possible. Thanks to our high degree of area coverage and on-site presence, we support our customers and their end customers in keeping downtime as low as possible.

Learn more
1st & 2nd Level Support / Hotline

UNI-DATA offers its customers not only sophisticated technical on-site support but also excellent availability. Because in order to be able to repair a defect in the best possible manner, taking calls is an important building block.

Learn more
Product and Accessory Development

We not only perform services, we also develop products for our customers, with a focus on the banking industry. A case in point: we develop and supply automatic teller machines and bank statement printers with purse racks, plinths or advertising surfaces.

Learn more
Field Service

Our UNI-DATA Field Service will go to our customers’ locations whenever it’s about repairs or maintenance of technical devices.

Learn more
Managed IMAC/R/D Services

With our IMAC/R/D Services, we offer our customers a comprehensive range of services around technological devices.

Learn more
Project Management

Each IT project calls for sophisticated project management. Thanks to our long-standing experience, our project managers will actively bring to bear their know-how and their experience.

Learn more
Technology Center

We operate centralized technology centers where we preassemble devices, rework them, install software and perform other customer specific device configurations. At the locations of these technology centers, UNI-DATA also provides secure warehousing and project stocks.

Learn more
Recycling

The professional recycling of materials is getting ever more important. This not only calls for the disposal as such, but also for a professional evaluation in order to be able to optimally dispose of the old devices and raw materials.

Learn more
Rollouts

Our own project department provides you with experienced managers and technicians who will project the planned rollout right from the very start together with you and look after the entire organization and implementation.

Learn more
Service

Thanks to our closely knit Germany-wide network, our experienced and well-trained technicians, our project managers and our own hotlines, we have built up the comprehensive infrastructure necessary to efficiently control projects, repair and maintenance of devices for you.

Learn more

Any questions?

Our experts are always there for you. We can also call you back on request - simple and uncomplicated.

Contact us!